right of withdrawal

Cancellation policy

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods.

To exercise your right of withdrawal, you must inform us (Daniel Dill, Bahnweg 3, 91785 Pleinfeld, Germany, info@warenpoint.de, Telephone: You must inform us (+49 162 5149838 ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, via the return function in your user account or email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

* Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

– Warenpoint, owner Daniel Dill, Bahnweg 3, 91785 Pleinfeld, Germany, info@warenpoint.de

– I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notifications on paper)

- Date

(*) Delete as appropriate.

Our voluntary return guarantee
Without prejudice to your statutory rights, we offer you the following voluntary return guarantee:
Many products purchased from us can be returned within 30 days of receipt. The exact terms and conditions of the return guarantee, as well as further details, particularly regarding individual product categories, return shipping costs, and any applicable extended return periods, can be found here: amazon.de/gp/help/customer/display.html?nodeId=200804690.

General terms and conditions of business

1. SCOPE
The following terms and conditions apply to all orders placed via our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

The following applies to business customers: If the business customer uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they will only become part of the contract if we have expressly agreed to them.

2. CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS
The purchase agreement is concluded with warenpoint.eu, owner Andreas Siegemund.

The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.

The point at which the contract with us comes into effect depends on the payment method you have chosen:

prepayment
We will accept your order by sending a confirmation email within two days, in which we will provide you with our bank details.

Apple Pay
During the ordering process, you will be redirected to Apple's website. There you can enter your payment details and confirm the payment instruction to Apple. After you place your order in our shop, we request Apple to initiate the payment transaction, thereby accepting your offer.

Credit card, credit card via Klarna
We will accept your order by sending a confirmation of acceptance in a separate email or by delivering the goods within two days.

credit card
By submitting your order, you provide your credit card details, and the credit card company performs an authorization check. After your verification as the legitimate cardholder, the payment transaction is initiated automatically, and your credit card is charged upon placement of the order. The contract with us is concluded at the time your credit card is charged.

Klarna PayNow Direct Debit
By placing your order, you are granting the online payment provider Klarna a direct debit mandate. Klarna will collect the invoice amount from your bank account. Klarna will inform you of the debit date within two days of us receiving your order (so-called pre-notification). The contract with us is concluded upon receipt of this notification.

Giropay
After submitting your order, you will be redirected to your bank's website, where you will confirm the payment instruction to your bank. This concludes the contract with us.

Google Pay
During the order process, you will be redirected to Google's website. There you can enter your payment details and confirm the payment instruction to Google. After you place your order in our shop, we request Google to initiate the payment transaction, thereby accepting your offer.

3. Contract Language, Contract Text Storage
The language(s) available for concluding the contract: German

We do not save the contract text.

4. DELIVERY TERMS
Shipping costs are added to the stated product prices. Details regarding shipping costs can be found in the individual offers.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

We do not deliver to parcel lockers.

5. PAYMENT
The following payment methods are generally available in our shop:

prepayment
If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.

credit card
When you place your order, you provide your credit card details. After your verification as the legitimate cardholder, the payment transaction will be processed automatically and your card will be charged.

Klarna PayNow credit card
By placing your order, you provide your credit card details. After your verification as the legitimate cardholder, the payment transaction will be processed automatically and your card charged immediately after the goods are shipped.

Klarna PayNow Direct Debit
After successful address and credit checks during the order process, you grant the online payment provider Klarna a SEPA direct debit mandate when you submit your order. Klarna will inform you of the debit date (pre-notification). By submitting the direct debit mandate, Klarna instructs your bank to initiate the payment transaction. The payment transaction is processed automatically, and your account is debited. The debit occurs after the goods have been shipped. For payment processing via Klarna, Klarna's terms and conditions and privacy policy apply in addition to our terms and conditions. You will receive further information during the order process.

Giropay
After submitting your order, you will be redirected to your bank's website. To pay the invoice amount via Giropay, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be processed immediately, and your account will be debited.

Google Pay
To pay the invoice amount via Google Pay, you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Apple Pay
To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with the service provider Apple, have activated the Apple Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

6. RIGHT OF WITHDRAWAL
Consumers have the statutory right of withdrawal as described in the cancellation policy. Businesses are not granted a voluntary right of withdrawal.

7. RETENTION OF TITLE
The goods remain our property until full payment is received.
For businesses, the following applies in addition: We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you hereby assign to us in advance all claims arising from this resale – irrespective of whether the goods subject to retention of title are combined or mixed with other goods – up to the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims; however, we may also collect the claims ourselves if you fail to meet your payment obligations.

8. TRANSPORT DAMAGE
For consumers: If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to report the damage or contact us will not affect your statutory rights and their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.

For businesses: The risk of accidental loss or damage passes to you as soon as we have handed the goods over to the carrier, freight forwarder, or other person or entity designated to carry out the shipment. For merchants, the duty to inspect and give notice of defects as stipulated in Section 377 of the German Commercial Code (HGB) applies. If you fail to give the required notice, the goods are deemed accepted, unless the defect was not discoverable upon inspection. This does not apply if we have fraudulently concealed a defect.

9. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory warranty rights apply.
When consumers purchase used goods, the following applies: if a defect appears after one year from delivery of the goods, any claims for defects are excluded. Defects that appear within one year of delivery can be claimed within the statutory limitation period of two years from delivery.
For businesses, the limitation period for claims based on defects in newly manufactured goods is one year from the transfer of risk. Used goods are sold excluding any warranty. The statutory limitation periods for recourse claims under Section 445a of the German Civil Code (BGB) remain unaffected.
With respect to businesses, only our own specifications and the manufacturer's product descriptions that have been incorporated into the contract are considered an agreement regarding the quality of the goods; we assume no liability for public statements made by the manufacturer or other advertising claims.
If the delivered item is defective, we will initially provide a warranty to entrepreneurs at our discretion by remedying the defect (repair) or by delivering a defect-free item (replacement delivery).
The foregoing limitations and reductions of time limits do not apply to claims based on damages caused by us, our legal representatives or agents.
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as fraudulent intent
• in the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.


10. LIABILITY
We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.
• in case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.


11. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. FINAL PROVISIONS
If you are an entrepreneur, then German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.


Terms and conditions created with rechtstexter.de [https://legal.trustedshops.com/legalwizard].